API Reference

Post a public reply

post
https://api.resellerratings.com/v1/consumer-care/public-reply

Post a public reply to a consumer care case viewable on the website as a merchant public response.

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Form Data
int32
required

Consumer care case ID

string
required

Public reply message. A blank message will remove the reply

int32

Merchant agent to post the reply on behalf of. When not provided will use the agent assigned to the case, if the case is unassigned this value is REQUIRED.

int32

Allows control of whether to update the public reply with the provided information as a review can only have one active public reply. This flag has no effect if the message is blank. Specifying FALSe will not produce an error when a message already exists but instead will return the original reply data. DEFAULT - true

Responses

400

Invalid case or review, agent not found or invalid

404

Case not found

Updated almost 5 years ago

Language
Credentials
OAuth2
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Response
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application/json

Updated almost 5 years ago