API Reference

Find a consumer care case

post
https://api.resellerratings.com/v1/consumer-care/find-case

Finds a consumer care case based on the provided review ID and returns the JSON object with additional details

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Form Data
int32
required

Unique review ID to find the case for

boolean

If no case found, create one - DEFAULT true

int32
1 to 10

Priority to assign to cases created when not found - DEFAULT 5

int32

Unique user agent ID to assign the case to when being created. When specified this agent will be the default for future notes and public replies, when not provided other actions will require the inclusion of an agentId until the case is assigned.

Responses

400

Agent ID not found or invalid

404

Review or case not found

Updated almost 5 years ago

Language
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OAuth2
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Response
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application/json

Updated almost 5 years ago