API Reference

Send a direct message to the reviewer

post
https://api.resellerratings.com/v1/consumer-care/agent-direct-message

Providers a method to contact the author of a review directly as a company agent. Each consumer care case can have multiple messages from multiple agents. Specifying different agents does not affect the case.

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Form Data
int32
required

Consumer care case ID

string
required

Direct message content. Can be formatted with HTML

int32

Merchant agent to post the reply on behalf of, does not need to be the same as the case, will not affect the case assignment.

Responses

400

Invalid case or review, agent not found or invalid, user not contactable

404

Case not found

Updated almost 5 years ago

Language
Credentials
OAuth2
URL
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Response
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application/json

Updated almost 5 years ago